Careers

JOB SUMMARY

Glasshouse Kitchen is a locally owned, contemporary American restaurant rooted in hospitality and seasonal North Carolina ingredients. Located on the Alexandria Real Estate campus in RTP, we offer an elevated yet approachable dining experience.

We are seeking Hosts who bring warmth, professionalism, and strong communication skills to our front-of-house team. As a Host, you are the first and last impression for our guests and play a key role in creating a smooth, welcoming dining experience.

ACTIVITIES & RESPONSIBILITIES

* Greet and seat guests warmly and professionally

* Manage reservations, walk-ins, and waitlists

* Communicate wait times and dining room flow clearly

* Answer phones and respond to guest inquiries

* Coordinate with servers, server assistants, bartenders, kitchen staff, and management

* Maintain cleanliness and organization of the host stand and dining areas

* Thank guests upon departure and invite them to return

TECHNOLOGIES

• Point-of-Sale Software: Toast
• Calendar and scheduling software : 7Shifts
• Table Management/Reservation Software: SevenRooms
• Apple / iPads / Spotify

HIRING CONSIDERATIONS

* Genuine hospitality and a positive, team-first attitude

* Strong communication and organizational skills

* Ability to stay calm and attentive in a fast-paced environment

* At least 1-2 years of restaurant experience required

* Transportation – Must have reliable transportation to and from our Durham location.

* Work Authorization – Must be legally authorized to work in the United States.

* Full-time or Part-time

* In-person

COMPENSATION

• $17/hour + take-out tips
• Employee dining discount

If you value thoughtful hospitality, great food, and being part of a professional, community-minded team, we’d love to hear from you.

JOB SUMMARY

Glasshouse Kitchen is a locally owned, contemporary American restaurant rooted in hospitality and seasonal North Carolina ingredients. Located on the Alexandria Real Estate campus in RTP, we offer an elevated yet approachable dining experience.

Prepare the restaurant for service, monitor revolving service needs and continually provide necessary adjustments to ensure a delightful experience for guests. This includes, but is not limited to, stocking glass, silver, and serveware. Be eager and able to stand for long periods of time during busy shifts and walk efficiently through not only your section but the entire restaurant to facilitate a team-oriented atmosphere. Communicate with guests in a high-paced environment effectively and warmly to provide a welcoming, guided experience best tailored to their needs. Input orders accurately and efficiently to Expo, Kitchen, and Bar and follow through with delivery. Stay humble, hungry, and adaptable to change.

ACTIVITIES & RESPONSIBILITIES

• Promote, work, and act in a manner consistent with the mission of Glasshouse Kitchen.
• Monitor and guide guests’ dining experience to ensure guests are satisfied with the food, service, and experience.
• Take food or beverages orders from guests.
• Describe and recommend cocktails, beer, wine by the glass and wine by the bottle to guests, along with recommended food pairings.
• Respond promptly and courteously to correct any problems.
• Collect payments from guests.
• Enter food and drink orders into POS system.
• Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services
• Inform guests of menu changes and daily specials, and make recommendations you genuinely feel your guests will enjoy.
• Clean tables or counters after guests have finished dining.
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Explain to guests how various menu items are prepared, describing ingredients and cooking methods.
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
• Remove dishes and glasses from tables or counters, and take them to the kitchen for cleaning.
• Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
• Bring wine selections to tables with appropriate glasses, and pour the wines for guests.
• Garnish and decorate beverages in preparation for serving.
• Thank guests for their visit and invite them to return.
• Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
• Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

TECHNOLOGIES

• Point-of-Sale Software: Toast
• Touch Screen Monitors
• Table Management/Reservation Software: Resy
• Calendar and scheduling software (Google Calendar, OpenSimSim & Resy)
• Kitchen equipment and machinery

HIRING CONSIDERATIONS

• Physical Requirements – Must be able to safely & independently lift 50 pounds.
• Transportation – Must have reliable transportation to and from our Durham location.
• Work Authorization – Must be legally authorized to work in the United States.

COMPENSATION

• $3/hour + Tip Pool

EXPERIENCE

• 1 year previous serving experience preferred

OTHER REQUIREMENTS

• Ability to work a flexible schedule that may include nights and weekends as defined by the Front of House Management team.
• Must have reliable transportation
• Ability to stand for long periods of time and perform sometimes-strenuous physical labor, including lifting objects that may weigh 50lbs or more

JOB SUMMARY

We are looking for an enthusiastic bartender to provide an excellent guest drinking experience. Skillful bartenders will be able to create classic and innovative drinks exceeding customers’ needs and expectations, all with a warm demeanor that creates regulars.

Our bar program has an extensive list of by the glass and reserve wines, beer and Prosecco on tap, and a carefully selected array of spirits and signature cocktails. Patrons are served at the bar so full menu knowledge is expected and supported with training. Compensation includes hourly rate + a share of tip pool.

ACTIVITIES & RESPONSIBILITIES

• Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
• Interact with customers, take orders and serve snacks and drinks
• Assess customers’ needs and preferences and make recommendations
• Mix ingredients to prepare cocktails
• Plan and present bar menu
• Check customers’ identification and confirm it meets legal drinking age
• Restock and replenish bar inventory and supplies
• Stay guest focused and nurture an excellent guest experience
• Comply with all food and beverage regulations

SKILLS

• Resume and proven working experience as a bartender
• Excellent knowledge of in mixing, garnishing and serving drinks
• Computer literacy
• Knowledge of a second language is a plus
• Positive attitude and excellent communication skills
• Ability to keep the bar organized, stocked and clean
• Relevant training certificate is a plus but not a requirement

TECHNOLOGIES

• Point-of-Sale Software: Toast
• Touch Screen Monitors
• Table Management/Reservation Software: Resy
• Calendar and scheduling software (Google Calendar, OpenSimSim & Resy)
• Bar equipment and machinery

HIRING CONSIDERATIONS

• Physical Requirements – Must be able to safely & independently lift 50 pounds.
• Transportation – Must have reliable transportation to and from our Durham location.
• Work Authorization – Must be legally authorized to work in the United States.

COMPENSATION

• $8 – $25/hr

EXPERIENCE

• 2 years (required)

OTHER REQUIREMENTS

• Ability to work a flexible schedule that may include nights and weekends as defined by the Front of House Management team.
• Must have reliable transportation
• Ability to stand for long periods of time and perform sometimes-strenuous physical labor, including lifting objects that may weigh 50lbs or more

JOB SUMMARY

Glasshouse Kitchen is a locally owned, contemporary American restaurant rooted in hospitality and seasonal North Carolina ingredients. Located on the Alexandria Real Estate campus in RTP, we offer an elevated yet approachable dining experience.

Starting pay is $17/hr, plus a share of our guest’s 3.5% kitchen fee distributed evenly amongst hours worked. Kitchen fee will be added to pay once onboarding and training are completed.

HIRING CONSIDERATIONS

• Physical Requirements – Must be able to safely & independently lift 50 pounds
• Transportation – Must have reliable transportation to and from our Durham location
• Work Authorization – Must be legally authorized to work in the United States
• Able to work both day and evening shifts, M-F and weekends as needed

If interested in one of our back of house positions at Glasshouse Kitchen, please submit an application here. We look forward to hearing from you!